Posted by IQ Talent Solutions • £500/day to £525/day
General
The Service Management Specialist will play a key role in ensuring the successful design, transition, testing and implementation of service management components, with a focus on the non-digital elements of the service.
Service Managment Specialist - Central Government - £500 - £525 a day - 4 month initial contract - Outside IR35 - (remote with travel to UK offices)
Service Operating Model (SOM) and Service Management Handbook Development
Collaborate with digital and operations teams to develop the Service Operating Model and Service Management Handbook.
As the Service Manager will own and deliver medium scale services or will take responsibility for part of a large service under the direction of a senior delivery manager, to client and cost, risk, quality and service performance targets.
Typically these services will include systems; applications, technical infrastructure, business process and IT service provision, using multiple delivery channels.
To provide a needs led service to adults with a learning disability by adopting a person-centred approach that fosters self-awareness, personal growth and gives each person the strongest voice with regards to decision making and lifestyle choices.
To maintain high standards ensuring the compliance within CQC framework.
Leadership and people management
To lead by example, and develop effective teams within the home.