Posted by IQ Talent Solutions • £500/day to £525/day
General
The Service Management Specialist will play a key role in ensuring the successful design, transition, testing and implementation of service management components, with a focus on the non-digital elements of the service.
Service Managment Specialist - Central Government - £500 - £525 a day - 4 month initial contract - Outside IR35 - (remote with travel to UK offices)
Service Operating Model (SOM) and Service Management Handbook Development
Collaborate with digital and operations teams to develop the Service Operating Model and Service Management Handbook.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
You will undertake all service management including managing a small team, all aspects of the physical environment and delivery of a comprehensive offer of support, recreation and opportunity for single homeless adults.
This is an exciting opportunity to lead a new and innovative council service; a multi-use resource centre and hub for single homeless people.Leading a small multi-disciplinary team to deliver a co-produced and psychologically-informed support service to prevent and tackle homelessness, this role will be varied, fast-paced and outcome focused.
The role involves providing temporary management support in Digital Services, focusing on the operation of Contract and Supplier Management and the ongoing development of the service model.
Enfield Council are looking for a Contract and Supplier Manager to join the digital services.
We are currently looking for an experienced Store Manager to join our retail team.
You would play a significant role in helping us to achieve our vision, driven to being a key player in moving our business forward, with your natural ability to set an example for the team to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best!
Your role as Store Manager will involve
Managing all aspects of this successful retail store, ensuring operational, financial and brand standards are upheld.