We are partnered with a Government organisation looking for a Service Transition Manager to provide service transition guidance to several new and established processes
Are you an experienced Service Transition Manager looking for a new role?
This role will be 2 days wfh, and 3 days working in the office.
This exciting opportunity for an experienced Service Transition Manager to set the standard for service design, transition, and delivery will offer you the chance to work closely with others within the Service Excellence, Design, and Transition department from pre-sales through to delivery, go-live & decommission.
I'm looking for an experienced ServiceNow Team Leader / Scrum Master to join a leading consultancy that delivers technical innovation and digital transformation in the Public Sector.
You must have a proven track record in ServiceNow.
Due to the nature of the role you will need to hold valid SC clearance or be willing and able to undergo the clearance process.
We are looking for an experienced IT Service Management (ITSM) Manager to join our Application Support & Maintenance department.
This role involves managing key IT service processes for our Wealth Management Europe Technology & Solutions across various regions including the Channel Islands, UK, Europe, and Malaysia.
Key Responsibilities
Oversee major incident, problem, change, and asset management processes.
In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and ensure a seamless customer journey from onboarding to professional services hand off.
A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team.
Are you passionate about customer success and software solutions?
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.