We are looking to recruit a Customer Performance Manager to join our team at our Goldney Road Hub in Westminster on a temporary basis (Maternity Cover).
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
The Service Manager vacancy within Havering will be for an initial 3-6 months with potential for extension subject to internal circumstance and your performance.
Ackerman Pierce are looking to recruit a Service Manager - Looked after Childrens Team within the Social Care industry in Havering.
Responsibilities include
Manage and oversee staff to ensure effective delivery of services to children, young people, and their families.
My client are a large Facilities Management organisation and are looking for a People Transformation & Change Partner with extensive TUPE experience to join them on an Interim basis.
My client are in a significant period of growth and change due to acquisition.
We are looking for a seasoned Interim with extensive TUPE experience in large scales and complexities.
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Duties
Dealing with a high volume of inbound and outbound calls.