Working as an Operational Lead in our OSP (Outsource Partnerships) team you will collaborate with our third party partners onshore and offshore, delivering the early Debt journeys for our Residential, SME and Vulnerable customer base.
Driving positive energy.
Reviewing and re-designing compliant strategies based on the needs of your customer base as well as those of your stakeholders.
Required: Experience as a Support Team Lead within Software environment
Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution to customers.
The Role
Your key responsibilities will be to manage the support team, providing technical assistance, training and mentoring, as well as managing the team workloads and rotas, etc.
Working within a busy service department the service coodinator will be responsible for ensuring operational functions are carried out in an effective and efficient manner.
Responding to customers and assisting Service Engineers within the overall smooth operation of the department as well as:
Ensuring all Service and/or support calls are processed correctly and ensure their timely completion within SLA
Team Member Welcome Break, FOSSEWAY GREGGS, STRAGGLETHORPE SERVICES, NG12 2JU Pay up to £11.60ph plus £1 on-shift meals Immediate start and flexible part-time customer service positions available - spread over 4 daysOur team member roles are varied across different sites and brands, you could be a barista in Starbucks or Pret, a cook in KFC or Burger King or a cashier in Waitrose or WHSmith, the possibilities are endless.
While we may wear different uniforms, we are one big team, we are Welcome Break.
The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions.
A well-established business based in central Nottingham are looking for a Customer Service Manager to join their growing team.
Duties Include
Improving customer service experience, create engaged customers and facilitate organic growth.
Kelly Services are currently working in partnership with a leader in secure e-payments and trusted transactions.
60/40 Office-WFH split; About the company
They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth.
As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we're looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.
We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development.
To help further grow these products, we are seeking a technically minded, solutions expert.
Our pedigree has helped us develop state-of-the-art solutions, including our latest cloud subscription products, OnRent and Current RMS which aim to take our customers into a new era of flexible, mobile, and readily available trading - wherever and however they work.
R ole and specification overview
Part of the Kerridge Commercial Systems Group (KCS), inspHire boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry all over the world.