Posted by AUCTORO RECRUITMENT LIMITED • £35K/yr to £42K/yr
As a Customer Service Team Leader, you will oversee the Customer Service team, ensuring that service standards are consistently met.
We are working exclusively with an industry leading client on the lookout for a Customer Service Team Leader to join their team in Coryton, Stanford-le-Hope on a 10 month FTC.
You will manage all aspects of customer interactions and support your team to deliver the highest level of service efficiently and cost-effectively.
The clients customers are predominantly single homeless aged between 18 60 years and may have support needs including mental health, physical health, substance misuse, offending.
Posted by Lloyd Recruitment Services Ltd • £30K/yr to £36K/yr
We are looking for an experienced Team Leader to join our client based in the local area.
Leading a team of 10-14 Customer Service Agents, you will ensure company targets are achieved whilst ensuring ongoing training and support is provided to your team.
This role is a permanent position, however we are looking for an individual to work on a temp to perm basis, to help with a quicker start date.
Lead the development, implementation and maintenance of partnerships and engagement strategies for the high support service.
To lead the running and strategic development of the high support element of the Sutton DAS Refugee Service.
To develop joint working and monitoring protocols with key stakeholders and partners for the high support element To manage all elements of service performance related to the contract requirements including analysis of KPIs, outcomes and user experience measures for the high support service.
The role includes overseeing holistic assessments, creating personalized housing plans, and providing timely interventions to minimize reliance on statutory and crisis services, such as emergency and temporary accommodations.
To ensure the delivery of a high-quality, customer-focused housing options service for households approaching Lewisham as homeless or in housing need.
This involves managing a comprehensive advice and assessment service to determine the council's duties under the Housing Act 1996 and the Homelessness Reduction Act 2017.
Posted by IQ Talent Solutions • £500/day to £525/day
General
The Service Management Specialist will play a key role in ensuring the successful design, transition, testing and implementation of service management components, with a focus on the non-digital elements of the service.
Service Managment Specialist - Central Government - £500 - £525 a day - 4 month initial contract - Outside IR35 - (remote with travel to UK offices)
Service Operating Model (SOM) and Service Management Handbook Development
Collaborate with digital and operations teams to develop the Service Operating Model and Service Management Handbook.
My client is seeking a Customer Service Exceutive to join their team ASAP.
As the Customer Service Executive, you will be responsible for managing the planning, receipt and action of all orders/queries to lead time.
You will manage and assist in raising the profile of the department and be the main point of contact for the Customers in the order, delivery to invoice process.
Posted by Osborne Appointments • £12/hr to £12.25/hr
OA are currently recruiting for a Call Centre Team Lead to join a reputable business that has a portfolio of clients across FMCG, Financial Services and leading brands.
Monday Friday 8am 9pm; Saturday 8am 7pm
This role will be based in their Edgware offices on a temporary to permanent basis.