We're on the lookout for a dynamic individual to lead our exceptionally talented client support administrative team.
Join our vibrant team, where we believe in the power of people to drive success.
Picture yourself in a client-focused environment, where every day brings new challenges and opportunities for growth, where you'll inspire and motivate a talented group of individuals, fostering a culture of collaboration and excellence.
I'm looking for an experienced ServiceNow Team Leader / Scrum Master to join a leading consultancy that delivers technical innovation and digital transformation in the Public Sector.
You must have a proven track record in ServiceNow.
Due to the nature of the role you will need to hold valid SC clearance or be willing and able to undergo the clearance process.
Short Description: The Team Leader is responsible for delivering Service User centred support; through the efficient operation of a number of Supported housing unit(s) and staff allocated to them in compliance with company processes and procedures.
Responsible To: Service Manager/Operations Director or other manager as designated by the company
We are currently seeking a Team Manager with excellent communication skills and proven experience in managing teams within contact centres and face-to-face environments.
The ideal candidate will have a background in vehicle rental services, insurance, or subscription-based industries.
Our Customer Service and Handover Teams offer comprehensive support to customers throughout their rental contracts.
The purpose of the Team Leader role is to take responsibility for setting the standard and leading the team to deliver an exceptionally high professional standard of service.
Purpose of the Role
To offer exceptional Customer Service to customers, retailers, and visitors.