Tenancy and Support Services Team Leader (Temporary to Fixed Term Contract)
You will assist the Tenancy and Support Services Manager to provide operational leadership and guide the team to deliver an excellent, customer focused housing management and support service for residents.
We are seeking a Tenancy and Support Services Team Leader for our local client based in central Southend.
The service manager will be supervising 3 team managers within South and support the Head Of Service in managing performance and meeting the needs of the service.
Promoting a strength based approach across communities.
Team mangers and social work teams meet the needs of the local residents, undertaking CAA and S42 safeguarding enquiries.
Organise and co-ordinate support from external agencies to ensure effective multi-agency meetings within the team.
General
In this role, you'll provide high quality administrative support to the work of a team, so the team can deliver its statutory and legislative duties and requirements.
You'll promote, deliver and embrace our values - child focused, honest and respectful, improving constantly, looking ahead and delivering together - to your team and peers to help deliver our vision of making our children safe, secure and successful.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
In this Housing Team Leader opportunity in Nottingham, you will join a charity helping young people, between the ages of 16-25, gain access to temporary accommodation as a result of being homeless The role Is to help manage a group of front line workers and deal with the day to day management as well as picking up a small case load.
Industry: Social Care - Homelessness
Key responsibilities of a Housing Team Leader
Working in partnership with a Youth Support Worker to provide a seamless level of support to our young people.