To support the Deputy Facilities Manager in leading a team of Team Leaders, cleaning, catering, portering staff and sub-contractors to deliver a fully integrated facilities service, managing the teams to ensure efficient and effective service provision in line with agreed budgets and service specifications.
About The Role
Monitor and report on the quality and financial performance of services within the scope of the contract.
Using your experience the Service Quality Specialist will take the lead in establishing the quality framework to support the growth and consistency of our business so that we can deliver a best in class after sales service.
A great opportunity to join a leading technology company in a new role responsible for defining, measuring and improving quality standards in the after sales service as a Service Quality Specialist.
Do you have experience managing quality systems along with monitoring supplier quality and performance?
Promote the UCC brand by responding to reactive and service call requests by working in a professional, efficient and thorough manner for a broad range of clients ranging from high street independents to national brands and organisations.
The Role
Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, making sure all coffee equipment is left in a good working order.
All work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction.
A great opportunity for an experienced Field Service Engineer looking to come off the road to move into a senior office based role offering remote technical support to clients and the companies field service team.
BASIC SALARY: Up to £60,000
You will be working for a market leading manufacturer of packaging machinery sold into the food industry.
They now require a Field Service Engineer to join their successful field service team to work at stations in and around London & City areas.
Our client delivers global business solutions in the form of cutting-edge digital & hardware technology for a mobile world, they are leaders of technical innovation and provide truly unique solutions for efficient rail management.
Their business ethos is based on consistency, reliability and competence of their products and employees.
This role sits within the company's service team so candidates will need to have an excellent telephone manner and 5 customer service skills, as well as strong data entry skills.
Working for a business who have a fantastic company culture and are highly supportive, you will be responsible for answering inbound calls, responding to emails and logging information onto the system.
This is a brilliant opportunity for a candidate with about 1 years' office administration/customer service experience.
To provide professional and courteous customer service to LBH residents and partner organisations; actively supporting the Council's aim to resolve customer queries accurately and efficiently at first point of contact.
2 x Customer service advisors required to handle incoming calls in relation to Electoral Roll and the general election.
Calls will be on how to register, postal votes, polling stations etc.