Posted by Randstad Perm Professionals • £28K/yr to £30K/yr
General
As a CS Team leader you will be responsible for leading a small team of customer service adviser's focusing on delivering excellence, advising on best practice and leading by example.
We are delighted to be working in partnership with a multi-national market leader in search of a passionate and capable Customer Service Team Leader.
Responsibilities
Plans and organises Customer Service team ensuring all processes are adequately covered and service is at least at agreed level.
To lead and support the team of Customer and Retailer Care Advisors to achieve high-quality timely responses, service and appropriate solutions which will help to strengthen relationships with and meet the requirements of our customers and retailer network.
Key responsibilities
To lead and support direct reports ensuring the right activities are being worked in order to deliver targets and objectives.
To conduct daily reviews of outstanding documents and ensure they are prioritised in order to reach a resolution at the earliest opportunity.
Posted by Defour Partnership Ltd • £27K/yr to £30K/yr
You will also take the lead by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better.
Defour Partnership (Social Care) are working with an award winning Social Care Charity recruiting for a Service Leader near Middlesbrough.
This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team of Support Workers to change lives and deliver person-centred outcomes for every person they support.
Posted by Defour Partnership Ltd • £27K/yr to £30K/yr
You will also take the lead by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better.
Defour Partnership (Social Care) are working with an award winning Social Care Charity recruiting for a Service Leader near Hartlepool.
This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team of Support Workers to change lives and deliver person-centred outcomes for every person they support.
We have an exciting opportunity for a hard-working and personable person to join the team as our new Customer Support Specialist.
You will be required to provide excellent customer service and day to day handling of all existing policy holder requirements post sale and pre renewal for our Delegated Authority, Property Owners & Household products.
You will take relevant actions to ensure we retain the business at every opportunity by enhancing the customer experience.
TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide.
At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of 80.
About the role
As a Client Director you will be responsible for facilitating the acquisition of new name customers, of the appropriate profile, and delivering new lines of business wins within specified existing customers.
Posted by Pertemps Redditch Commercial • £39K/yr to £42K/yr
Due to continued success and company growth, we are looking for a Field Service Engineer from a Mechanical or Electrical Engineering background ideally within the print, packaging, pharmaceutical, or food industry.
This is a home-based role with extensive UK travel staying away potentially 4 nights a week all paid for by the company.
Our client really invests in their people and like to develop their staff to be the best that they can be, and they offer a variety of benefits outside the usual salary.
In this role, you will be at the forefront of our client's mission.
Key Responsibilities
Investigating and resolving customer problems, which may include issuing refunds, arranging returns, or escalating issues to the appropriate department.
Raising customer sales orders and supplier purchase orders on our internal system, ensuring all data entered is accurate.