4Recruitment Services are seeking a Team Leader for a for Supported Living Service located within Trafford.
DUTIES AND RESPONSIBILITIES INCLUDE
To support and assist the Manager and to manage and supervise a team of Support Workers.
To ensure that the team work towards promoting and maximising the independence of Service Users and empowering and enabling individuals to make informed choices whist living their lives to the full within the community.
In your leading role you will play an important role by allocating work within your team, driving performance to meet KPIs and supporting to deliver a high level of customer service.
Do you have a solid background in leading teams of between 10-15 people, ideally in a busy office or call centre environment?
You will be leading your own team of seasonal workers, who help to ensure the smooth running of a very busy operational period for our client.
We're looking for an ASC Customer Service Team Leader to lead and manage a team within both corporate and ASC customer services to deliver an efficient, accurate and consistent level of customer service, ensuring that appropriate service delivery standards and procedures are implemented and maintained.
IR35 Status: Inside IR35
Your duties will include
Provide effective leadership and management to the Customer Service team for which you are responsible, by the recruitment, mentoring and management (including performance management, appraisal reviews etc.
Lead officer responsible for the administration of the Local Government Pension Scheme, including managing the implementation of relevant legislative changes.
Assist the Head of HR Operations in the management of the £30m (annually) pensioners' payroll.
Assist the Head of Treasury and Pensions in managing and the £65m Pension Fund income and expenditure budget.
We are seeking a dedicated Team Leader for our Customer Service department who is passionate about leading a team to deliver exceptional service in the Not For Profit sector.
The successful candidate will be responsible for driving team performance, improving customer satisfaction, and fostering an environment of continuous improvement.
Not for Profit organisation based in the Scottish Borders
We are seeking a Customer Service Team Leader on a 6 month contract basis, to join the team to lead a team to ensure the customer contracts are fulfilled on time in full and any customer queries are dealt with swiftly and satisfactorily.
6 month FTC
Our Client is part of an international group of scientific companies, providing laboratory analysis to the agriculture, food, and environmental sectors.
We are seeking a Team Leader to join an East London Drug and Alcohol Service.
This is an exciting new opportunity, to work flexibly and creatively as a member of our multidisciplinary team to determine what is required to make the greatest positive impact on everyone who is referred to the programme.
Responsibilities
Overseeing a team of employees and managing performance, sick leave, supervision (including reflective practice), and ensuring that employees adhere to internal and external policies that are relevant to their positions.