My client is looking for someone who will be mainly responsible for the accurate process of customer quotation and order requests.
You will have to own the customer's needs by proactively following up on responses and promised actions, act as a liaison between the customer and other departments to resolve customer queries and cover the timely handling of all associated queries from customers.
You'll play a key role in delivering top-quality calls for the Elements Customer Onboarding team, leading the way for best practices to maximize the value our customers get from Elements products and, in turn, minimizing churn.
As a Field Service Engineer, you will be required to attend customer sites, including hospitals, to carry out repairs as required, sometimes at short notice.
Our client based in Banbury provides a range of customised services, including warehousing, distribution, and sales and marketing, to support partnered manufacturers of medical and surgical products across the UK.
They are seeking a Field Service Engineer in the North of the UK with experience with life sciences/medical devices to join their team during this period of unprecedented growth.