My client is seeking a Customer Service Supervisor to oversee the efficient running of our customer service operation.
This role is pivotal in ensuring that every customer interaction exceeds expectations and contributes to the company's growth by improving the customer journey.
Day to Day of the role
Oversee the workflow of all customer enquiries across various channels, ensuring quick resolution in line with company standards.
Responsible for the operations of the Cleaning Team and Catering Team and all soft services, delivering excellent Customer Service by ensuring all requests from users within the ELFT are executed in a timely, accurate and professional manner all within the agreed service level requirements.
About The Role
Being data driven to better identify operational failures.
Responsible for the operations of the Cleaning Team and Catering Team and all soft services, delivering excellent Customer Service by ensuring all requests from users within the ELFT are executed in a timely, accurate and professional manner all within the agreed service level requirements.
About The Role
Being data driven to better identify operational failures.
A fantastic role has become available for a Customer Service Supervisor to join a very well-established business in the local area.
This is a very varied role where no two days will be the same, and would suit a candidate who is looking for a role that requires a very hands-on approach!
They are really keen to meet with any customer service superstars who have previous experience in managing a team and are looking for a new challenge.
Job Description: As a Social Housing Reactive Supervisor, you will play a pivotal role in ensuring the efficient and effective management of our social housing units.
You will be responsible for overseeing the maintenance and repair of properties, ensuring the safety and comfort of our residents.
Temp to Perm £21.00 - £23.00 per hour plus Van & fuel card.