First point of contact for completing routine queries and workflow relating to Employment and Position Changes.
General
The successful candidate will be responsible for providing transactional HR services, including but not limited to employment contracts, compliance, hierarchy, and improving customer satisfaction at all levels.
The ideal candidate will have excellent communication skills, the ability to work effectively as part of a team, and experience working to tight deadlines.
We are currently recruiting for a Customer Service Agent, you will be responsible for providing exceptional customer service to clients in one of the company's hub locations.
This is a full-time, face-to-face role that requires excellent communication and problem-solving skills, the role will be to support residents to access services by signposting to self-serve for those that can, supporting residents with assisted self-serve, whilst embedding strengths based conversations to support remaining residents with complex needs who will require a more wrap-around support package
Duties would include
Signpost into the community and/or other company services, where appropriate, whilst also encouraging the use of self-serve for those that can and to support others with assisted self-serve.
Service Care Solutions are currently recruiting experienced Support Workers in Cumbria.
Responsibilities include building trusting relationships, visiting service users at home or in supported housing, offering personal care and emotional support aligned with their care plans, and collaborating with professionals for coordinated service delivery.
Provide personalised, high-quality care and support to elderly individuals to enhance their independence in the community.
Southway Housing Trust is a community-based housing organisation committed to providing high quality services to the people and neighbourhoods that we work in.
Service Care Solutions are currently recruiting on behalf of a leading provider of support services dedicated to enhancing the lives of individuals in need.
Our agency is committed to providing compassionate, person-centred care that supports the unique needs of each individual we serve.
We are proud to partner with a rehabilitation service offering specialist care for women with a diagnosis of Personality Disorder (PD) or Emotionally Unstable Personality Disorder (EUPD), as well as those with other mental health challenges and young women transitioning from CAMHS.