Ensure all processes are followed accurately and to flag any process or service failures to line manager
Deliver services to the required Service Levels (SLAs) and high quality standards
On-Site Support Staff are required to perform duties across the range of onsite services and therefore this role requires a flexible, 'can do' attitude working across the range of onsite duties as part of a team to:
The role involves providing first-time solutions for customers via telephone and email, ensuring excellent quality of service within agreed handling times.
We are currently seeking passionate Customer Service Advisors to join the team starting the 10th June.
This position is ideal for candidates with experience in a contact centre and comfortable in a multi-screen environment.
I am currently recruiting for a Customer Service Advisor to work in the Housing Solutions team of leading public sector organisation based in the Sheffield City Centre.
As a Housing Solutions Customer Service Advisor, you will play a pivotal role in providing excellent customer service and support to individuals seeking housing solutions within the organisation.
You will be the first point of contact for customers, ensuring their inquiries and concerns are addressed efficiently and professionally.
Site Supervisor Highways - Nights based in Barnsley.
Your new companyA contractor with a respected portfolio - they work an extensive amount with local authorities, improving the infrastructure of the UK..