- To handle customer requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.
- To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
General
An exciting opportunity has arisen for a Service Advisor to join one of the best employers in the motor industry at their main franchised car dealership.
We are seeking a Service Manager who will serve as a pillar of integrity for our client, maintaining competence through ongoing management training to update knowledge and skills.
In this role, the Service Manager will oversee the accurate and timely submission of payroll information, petty cash, DBS payments, and timesheets to meet deadlines.
In this role, the Service Manager will oversee complex care services, ensuring compliance with company policies and regulatory requirements, with a focus on achieving 100% audit compliance.
This well-known and established organisation is seeking a Customer Care Manager to join their exciting team to help grow the business and help with their customer experience.
As a Customer Care Specialist, you'll be at the forefront of our super-duper service strategy, ensuring our clients receive top-notch support and assistance.
Day to Day
Identifying "at risk" accounts and proactively reaching out to offer support, additional training, or to resolve issues related to our software, sales, or customer service.
Are you passionate about delivering exceptional customer service
Do you excel at turning problems into opportunities?
An exciting opportunity has arisen for a Clientele Services Team Manager in the insurance industry, specialising in customer service within our team based in Stockport, Manchester.
The role requires a committed individual with a proven track record in leading teams towards achieving common goals, being responsible for managing the service team, and ensuring a high standard of clientele delivery across all provisions.
Our client is a well-established player in the insurance industry with a medium-sized team spread across multiple locations.
MBA are proud to be supporting our client in their recruitment of a Customer Service Advisor.
The Customer Service Advisor is a fantastic role for someone who loves variety, is passionate about delivering fantastic customer service and tenacious and inquisitive in their work.
Working as part of the Customer Experience Team the Customer Service Advisor will be engaged in a multi disciplined role that includes responding to and resolving customer queries and facilitating customer account billings.