Service management (SC/NPPV3/CTC) consultant; Inside IR35
Day Rate: On request (Request made by end client)
My client currently is a supplier into a London based Law Enforcement agency, supplying a full PMO team solution working on a Digital transformation programme.
As a Consultant, you will be tasked with furthering the business needs of both the Consultancy and Clients to deliver an exceptional level of service and performance.
If you are experienced in Faciltities Management within real-estate, have experience dealing with clients and are looking for a consultative role that offers hybrid working - this could be one for you!
You will be required to use your own skills and initiative to solve problems, increase client revenues, deliver against project objectives and support the wider consulting team.
We are currently working with a Local Authority who are looking for a Service Review Consultant to lead and manage an independent, strategic, structural, and operational review of the Housing Benefit, Council Tax, NDR, Corporate Debt and Discretionary welfare schemes and functions, identifying areas of duplication and risk
Duties
Identify changes to future ways of working, based on best practice, to improve performance in service areas, adopting a customer led approach whilst improving current performance targets.
Make recommendations to the Council as to how best to build operational sustainability, capacity, and resilience in accordance with Whole Council Re-Design criteria and principles.
MC is working alongside a client of many years looking to hire a managing consultant to take on a small team and lots of warm business!
Expand a perm division developed from longstanding contract client base
Our client is a major player in the world of technology recruitment and operates in the public and private sector and has created an opportunity for an ambitious leader to really develop a business to its fullest extent.
Our client is currently seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor.
The successful candidate will be responsible for providing exceptional customer service to clients and customers, resolving issues and queries in a timely and efficient manner.
Key Responsibilities
Answering incoming calls and responding to customer emails.