As a Consultant, you will be tasked with furthering the business needs of both the Consultancy and Clients to deliver an exceptional level of service and performance.
If you are experienced in Faciltities Management within real-estate, have experience dealing with clients and are looking for a consultative role that offers hybrid working - this could be one for you!
You will be required to use your own skills and initiative to solve problems, increase client revenues, deliver against project objectives and support the wider consulting team.
We are currently working with a Local Authority who are looking for a Service Review Consultant to lead and manage an independent, strategic, structural, and operational review of the Housing Benefit, Council Tax, NDR, Corporate Debt and Discretionary welfare schemes and functions, identifying areas of duplication and risk
Duties
Identify changes to future ways of working, based on best practice, to improve performance in service areas, adopting a customer led approach whilst improving current performance targets.
Make recommendations to the Council as to how best to build operational sustainability, capacity, and resilience in accordance with Whole Council Re-Design criteria and principles.
The ideal candidate will have a background in vehicle rental services, insurance, or subscription-based industries.
We are currently seeking a Team Manager with excellent communication skills and proven experience in managing teams within contact centres and face-to-face environments.
Our Customer Service and Handover Teams offer comprehensive support to customers throughout their rental contracts.
We have an exciting opportunity which has arisen for a Service Manager to join our Large dealer group.
Within this role you shall be responsible for overseeing the service department within the depot, providing support and assistance with the aid of the Workshop Controller.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Monday to Friday - 40 hours per week
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.
Our client is currently seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor.
The successful candidate will be responsible for providing exceptional customer service to clients and customers, resolving issues and queries in a timely and efficient manner.
Key Responsibilities
Answering incoming calls and responding to customer emails.