Service management (SC/NPPV3/CTC) consultant; Inside IR35
Day Rate: On request (Request made by end client)
My client currently is a supplier into a London based Law Enforcement agency, supplying a full PMO team solution working on a Digital transformation programme.
As a Consultant, you will be tasked with furthering the business needs of both the Consultancy and Clients to deliver an exceptional level of service and performance.
If you are experienced in Faciltities Management within real-estate, have experience dealing with clients and are looking for a consultative role that offers hybrid working - this could be one for you!
You will be required to use your own skills and initiative to solve problems, increase client revenues, deliver against project objectives and support the wider consulting team.
We are currently working with a Local Authority who are looking for a Service Review Consultant to lead and manage an independent, strategic, structural, and operational review of the Housing Benefit, Council Tax, NDR, Corporate Debt and Discretionary welfare schemes and functions, identifying areas of duplication and risk
Duties
Identify changes to future ways of working, based on best practice, to improve performance in service areas, adopting a customer led approach whilst improving current performance targets.
Make recommendations to the Council as to how best to build operational sustainability, capacity, and resilience in accordance with Whole Council Re-Design criteria and principles.
We have an exciting opportunity which has arisen for a Service Manager to join our Large dealer group.
Within this role you shall be responsible for overseeing the service department within the depot, providing support and assistance with the aid of the Workshop Controller.
MC is working alongside a client of many years looking to hire a managing consultant to take on a small team and lots of warm business!
Expand a perm division developed from longstanding contract client base
Our client is a major player in the world of technology recruitment and operates in the public and private sector and has created an opportunity for an ambitious leader to really develop a business to its fullest extent.
Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given.
We are looking to recruit two Customer Service Planners to join our team in Waltham Forest (E4 8TD), based at our Osprey House Hub.