An excellent opportunity has arisen for a Service Desk Advisor to join our client in their established local business.
The Service Desk Advisor will also contribute to problem resolution to our customers.
Reporting to the office manager, you will be responsible for ensuring that the customers are receiving the appropriate assistance including managing all procedures related to the identification, prioritisation and resolution of end user requests, including the monitoring, tracking and coordination of Service Desk Functions.
Posted by Service Care Solutions - Healthcare • £21/hr to £24/hr
General
Service Care Solutions are working with a reputable non profit provider who deliver crucial support to individuals that are suffering with substance misuse, starting in the late 70's originally offering accommodation solutions to recently released prisoners they are now
Recognised as a nationwide provider that help thousands of service users on a daily basis within the community, what they hope to achieve in the future is to continue to make a positive difference in people's lives, with Criminal Justice Recovery Practitioners & clinical staff.
The role will also support the operation of the water treatment process.
You will be within multiple disciplined teams that follow a robust maintenance plan as well as getting involved in installation projects, electrical fault finding, project commissioning and emergency breakdown repairs.
We are currently recruiting a Specialist Mechanical Process Technician to be based at our Desalination plant at Thames Gateway Water Treatment Works.
Our client, a large independent service company have an urgent requirement for a permanent Service Desk Controller to join their busy team in Ilford.
Reporting to the supervisor, you will manage the engineer's workload and ensure that the customers are receiving the appropriate assistance.
This includes the responsibility of managing the engineer's daily work schedule, prioritisation and resolution of end user help requests, including the monitoring and tracking of the engineers.