Posted by E Personnel Recruitment • £28K/yr to £32K/yr
Are you ready to take the lead in a dynamic and fast-paced environment?
We have an exciting opportunity for a passionate and driven Properties Facilities Management Team Leader to join a highly reputable and successful FTSE-listed company.
You'll be part of our friendly and energetic Facilities Management team based in Milton Keynes, where innovation and teamwork are at the heart of everything we do.
Our client based in Milton Keynes are seeking a Customer Service Support Advisor to join their team on a permanent basis.
You will also be collaborating with internal colleagues within other departments such as Spares, Sales, and Finance to resolve customer issues.
The successful candidate will be liaising with colleagues such as Account Coordinators, Service Call Planners and approximately 60 field-based Service Technicians.
To deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty.
Essentially you will have proven experience in the automotive industry working in a customer service focused role, with ability to multi-task and adapt to changing priorities.
Basic Sage accounts would be an advantage to assist the Office Manager in absence but not essential.
You will have exceptional administration skills, with experience in MS Office and basic Excel.
Locations: South London, Aldershot, Reading, Milton Keynes, Oxford and Horley
Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?