Service Care Solutions are looking for a Customer Support Officer to work within the Transport for Greater Manchester on a contract basis.
Effective use of a variety of contact channels in handling customer enquiries.
Job role/responsibilities
To be the first point of contact for all customer and stakeholder enquiries, ensuring an excellent customer service is provided during every customer contact.
We are seeking a dedicated customer service advisor to join our busy repairs and maintenance team on a 2-month contract basis.
As a vital member of our team, you will be responsible for providing excellent customer service to our clients, ensuring their needs are met promptly and efficiently.
Responsibilities
Act as the first point of contact for clients, handling inquiries and requests with professionalism and empathy.
We are currently working in partnership with a social housing provider with properties across Lancashire and assisting them in the recruitment of an Income Officer.
We operate throughout the country, providing temporary, contract and permanent staff to our clients.
Karter Thomas is a specialist Recruitment Consultancy in the public and not for profit sector.