We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider.
You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter.
You'll be working in a dedicated team investigating and working a portfolio of complaints where your work will be quality checked, so there will be some targets to strive for.
We are recruiting for an exciting new Customer Service role with Honda Financial Services, who are seeking an experienced customer service agent who can provide an excellent level of service to their customers.
This is the perfect role for a graduate or a returner to work who has solid customer service experience and can commit to a 3 month rolling contract.
The successful candidate will ensure the department meets its service levels on phone calls , banking of manual payments , checking of finance documentation and response times in emails/letters .
A hybrid opportunity has arisen for an New Business and Customer Service Representative to join a well-known automotive company based in Bracknell on a 3 rolling contract with possibility of going permanent.
This role features hybrid working and flexible hours.
This is a great opportunity to join a well-established and very supportive company.