Posted by CEF - City Electrical Factors - IT • £24K/yr to £27K/yr
About CEF
CEF is a global electrical wholesaler, providing electrical products to people in the industry known for its extensive range of products and commitment to customer service.
Founded in 1951 in the United Kingdom, it has since expanded to over 1,000 locations across multiple countries, including the United States, Canada, Australia, and Europe.
General
We in IT are delivering value to our business and our customers with the innovative solutions that enable our business to better serve our customers today and in the future.
The role reports directly to the Service Desk Manager and will be the first point of contact for our employees' incidents and problems.
Parkdean Resorts are seeking a career minded, professional and who is passionate about IT to support our busy Service Desk.
An ideal candidate for this role will have high levels of customer service, we will provide extensive training to ensure you can deliver the technical side of the role to a high standard.
We have great relationships with our vendors, and we're a Microsoft Gold Partner, Qlik Select Partner, Alteryx Premier Partner, AWS Advanced Consulting Partner, Palo Alto Platinum Innovator, F5 Gold Partner and more!
We operate out of three offices, Berkshire, Newcastle & Belfast, and have 150 employees across Cybit.
Our success is people powered, and we're on a mission to work with the best.
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Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation.
Hourly rate between £18.00 and £20.00 per hour - 45 hours per week