Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service.
Ensure delivery of a high-quality customer-focused user experience, maintaining high standards of access, availability, usability, and service excellence.
We are delighted to be working closely with one of our fabulous long term clients who are based in the Uxbridge area, they are looking for a new Service Desk Administrator!
Do you have over 1 or more years of admin experience?
Do you have excellent written and verbal communication skills?
Benefits: 25 Days Holiday BH, Company Pension, Private Healthcare, Flex Benefits (EMCOR UK discount scheme)
About EMCOR UK
We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations.
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability.
We are excited to be recruiting for a brilliant and well established company based in Watford, who are looking for a Service Desk Administrator to join their team!
We are looking for someone who has administration experience, who is super organised and who is able to work well under pressure!
As a 1st Line Service Desk Engineer, you will be responsible for working within the Service Delivery Team as a first port of call for customer issues that require technical assistance during their day to day.
General
Fully Office Based
£22,500 - £26,000 Per Annum - Experience Dependent