Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service.
Ensure delivery of a high-quality customer-focused user experience, maintaining high standards of access, availability, usability, and service excellence.
We have an exciting new opportunity for a Service Support Technician to join a leading organisation based in Gloucestershire.
This role would be the ideal opportunity for someone who has previously worked to handle incoming technical incidents, requests and changes in an accordingly and timely manner
Manage multi-function devices and specialised IT equipment.
Managing the first and second-line technical support for all IT applications and services across sites, including end-user computing.
General
One of NonStop's Public Sector Clients is looking for Service Desk Analysts, with experience in SC Cleared environments/ or Public sector environment, to join them on a 12 months contract basis, in Southampton.