As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption.
You will be providing 1st and 2nd line support with the opportunity to work in 3rd line once trained and developed.
As the Junior Technical Support Analyst, you will support, maintain, develop and optimise key functional areas, across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and application deployment, applications, audio-visual and printing to ensure the business can run all IT aspects at the highest standard.
Our client is a well-established Global organisation urgently seeking an onsite Junior Technical Support Analyst to join their team on a permanent basis.
The role also involves scheduling direct activities to resolve escalated hardware and software problems in a timely and accurate fashion.
Would you like to become involved in an exciting and fulfilling opportunity to design and develop technical solutions in support of various key government agencies?
Joining a team dedicated to delivering cutting-edge, secure solutions for clients in defence, emergency services, science/medicine, and other research fields, often in collaboration with universities.
Have strong organisation skills and ability to build strong customer relationships?
You'll be responsible for ensuring the services provided to customers is second to none; ensuring their orders and requirements are processed accurately and efficiently, whilst managing their expectations along the way.
The Customer Service Advisor is responsible for receiving and processing customer orders to meet customer and business requirements while providing high levels of customer service.
Hours of work are Monday to Friday 9 am to 5 pm.
If you enjoy being part of a large team working towards a common goal this could be the role for you.
AV VC Desktop Support Engineer - My client are growing their service / support offering and now seek a new member of the team to offer support to their clients and field service engineers.
If you have previous experience working as a desktop support engineer and want to continue in this role that would be excellent.
You will be presently either an AV VC Service Engineer or On Site AV VC Support Technician that is now looking for a more office based lifestyle.