ClearCourse is looking for a Support Analyst to join us in a newly opened position.
Job description
Are you an IT graduate or a tech support person looking for an opportunity to join and progress, with a well-known and fast-growing technology business?
Technical Support Analyst encompasses delivering top-notch IT technical support and services to all company staff, collaborating with other teams and third-party support partners.
All services are provided with professionalism, courtesy, and a focus on high-quality customer interaction, integral to our service delivery model.
This entails addressing complex IT issues, problems, and projects swiftly and effectively, ensuring successful resolution.
Our client is seeking a dedicated and empathetic Customer Service Advisor to join their dynamic team.
This role offers an exciting opportunity to be the first point of contact for both clients and internal teams, ensuring the highest level of service at all times.
The successful candidate will have a real focus on delivering exceptional outcomes, managing all service issues in line with company SLA's as a minimum requirement.
From infrastructure and cloud solutions to cyber security, managed services and beyond, LIMA's partnership-based working style enables businesses to achieve their most ambitious goals and deliver long-term value.
In over 25 years, it's made us a trusted provider to UK organisations across the public and private sectors.