Posted by Lynx Recruitment Ltd • £68K/yr to £76K/yr
Lynx are working with a very successful car rental service based in Hertfordshire who are seeking a Service Desk Manager to bridge the gap between their Infrastructure and IT Support functions.
This Service Desk Manager role is a leadership role which will require technical expertise people development.
Also management tasks, including; risk, supplier and resource management.
Posted by Xact Placements Limited • £55K/yr to £65K/yr
General
Lead and manage my client's IT Service Desk, overseeing cloud platforms, IT infrastructure, software, and print devices for internal and external clients.
Ensure top-tier service delivery, meeting performance benchmarks, and exceeding customer expectations.
Key Responsibilities
Oversee incidents and requests, acting as the escalation point for critical issues.
Techunite Ltd are seeking an exceptional Service Desk Manager to join an expanding tech company.
You will be responsible for managing a team of between 5-10 service desk engineers which will be growing over time so strong people management experience is required for this role.
Lead and oversee the day-to-day operations of the service desk engineers diaries, creating and managing job sheets.
Reporting to the office manager, you will be responsible for ensuring that the customers are receiving the appropriate assistance including managing all procedures related to the identification, prioritisation and resolution of end user requests, including the monitoring, tracking and coordination of Service Desk Functions.
The Service Desk Advisor will also contribute to problem resolution to our customers.
An excellent opportunity has arisen for a Service Desk Advisor to join our client in their established local business.
A friendly, close-knit, welcoming team who are part of a vibrant company culture, this business offer a dynamic, modern working environment, utilizing the latest technology.
Our client are a fast-growing, family run (husband and wife) technology business who provide first class IT consultancy, support and remote hosting to a wide range of clients.
Posted by OCC Computer Personnel • £35K/yr to £45K/yr
Role: Service Desk Lead
About the company
Our client is an award winning and ISO certified Managed Services Provider, delivering specialist IT Services to both Private and Public Sector Enterprises.
Their expertise spans Facilities Services, Information Technology and Communication Services, and Energy Management Services.
Our client is dedicated to providing top-tier Facilities Infrastructure Services that empower organisations to focus on their core business activities.
They pride themselves on being "best-in-class," delivering on their promises, and maintaining a reputation for excellence.