Posted by Hatty Blue Recruitment Ltd • £28K/yr to £32K/yr
In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.
We are seeking an organised and customer-focused Helpdesk Administrator that is available immediately.
You will be the go-to person for ensuring exceptional customer service, timely response to requests, and maintaining the overall efficiency of systems.
Responsible for being first point of contact for all customer telephone, email and walk up enquiries.
Provide a friendly and approachable helpdesk service for all Information Systems, eLearning, Finance, Facilities and IT enquiries across the College.
The primary purpose of this job role is to
Working as part of the College's IT Services Department to provide a professional comprehensive helpdesk and administration service to staff, students and guests of the College.
The successful candidate will be responsible for providing a high standard of customer service, customers and colleagues as well as maintaining the day-to-day running of the site from an Administration perspective.
This role will be initially a temp position, there is potential for the role to be extended beyond this.
Search Consultancy are currently working in partnership with a local company, based in Inverness.