Our client, a leading financial company based in Bromley, is seeking a dedicated Service Desk Manager to join their team on a permanent basis offering a competitive salary plus benefits.
Are you an energetic and experienced IT professional looking for your next challenge?
This on-site role requires a hands-on leader who can thrive in a fast-paced environment, manage a dynamic team, and ensure exceptional IT support.
Posted by Xact Placements Limited • £55K/yr to £65K/yr
General
Lead and manage my client's IT Service Desk, overseeing cloud platforms, IT infrastructure, software, and print devices for internal and external clients.
Ensure top-tier service delivery, meeting performance benchmarks, and exceeding customer expectations.
Key Responsibilities
Oversee incidents and requests, acting as the escalation point for critical issues.
We are seeking a dedicated Service Desk Manager to lead our service desk team, reporting directly to the Chief Digital and Information Officer.
This role will manage end-to-end IT support and maintenance across a range of systems, ensuring high-quality service delivery from initial customer contact to resolution of complex technical issues.
Migrant Help are currently looking for an Assistant IT Service Desk Manager to join our expanding and dedicated IT & Data department on a full time, permanent contract.
This is a home-based role (with travel to regional offices).
In return you will receive a competitive salary of £37,000 - £40,500 depending on experience.
We are looking for an experienced Service Desk Manager to lead our service desk team, supporting our diverse IT systems and reporting directly to the Chief Digital and Information Officer.
This hands-on role spans 1st through 3rd line support, providing both technical expertise and team management to ensure seamless IT service across the organization.
General
Hybrid - 3 days on-site, 2 days remote (after onboarding)
Reporting to the office manager, you will be responsible for ensuring that the customers are receiving the appropriate assistance including managing all procedures related to the identification, prioritisation and resolution of end user requests, including the monitoring, tracking and coordination of Service Desk Functions.
The Service Desk Advisor will also contribute to problem resolution to our customers.
An excellent opportunity has arisen for a Service Desk Advisor to join our client in their established local business.
We are a leading Managed Services Provider based in Warrington, specialising in delivering robust IT solutions, including both on-premises and cloud services, alongside comprehensive Cyber Essentials offerings.
We pride ourselves on providing exceptional support and tailored solutions to our diverse client base, helping them to meet the highest standards of security and operational efficiency.
Posted by DK Recruitment • £22,938.68/yr to £25,487.42/yr
DK Recruitment are seeking a Service Desk Manager to join our clients growing team based at MOD Corsham.
This role will oversee and manage the service team, ensuring high-quality service delivery, efficient incident response, and robust platform operations aligned with MOD standards.
This role includes managing ITSM processes through Jira for end-user support, overseeing ServiceNow platform operations on AWS, and driving continuous improvement initiatives across the environment.
DK Recruitment are seeking a Service Desk Manager to join our clients growing team based at MOD Corsham.
This role will oversee and manage the service team, ensuring high-quality service delivery, efficient incident response, and robust platform operations aligned with MOD standards.
This role includes managing ITSM processes through Jira for end-user support, overseeing ServiceNow platform operations on AWS, and driving continuous improvement initiatives across the environment.