Posted by Woodcroft Search Executives Limited • £25K/yr to £35K/yr
General
As we continue to grow, we are seeking a dedicated and experienced Security Service Desk Advisor/Manager to lead our service desk team and ensure the highest standards of customer service and security operations.
About Us: We are a prominent security solutions provider, committed to delivering exceptional service and ensuring the safety and security of our clients.
Posted by In Technology Group Limited • £30K/yr to £40K/yr
I have partnered with a well-established Managed Service Provider looking for an experienced Service Desk Manager to join their team on a full-time onsite basis.
Posted by Hays Specialist Recruitment Limited • £50K/yr to £70K/yr
As specialists in systems integration, we focus on optimising our clients' business systems to work more efficiently.
Whether it's implementing ERP to align with unique business processes, enhancing systems with custom applications, or providing 24/7 support with specialised skills, tools, and utilities, we have the technical expertise to 'Make It Work'.
The company is a leading technology consultancy dedicated to delivering innovative and successful business transformations for our clients.
Their expertise spans Facilities Services, Information Technology and Communication Services, and Energy Management Services.
Our client is dedicated to providing top-tier Facilities Infrastructure Services that empower organisations to focus on their core business activities.
They pride themselves on being "best-in-class," delivering on their promises, and maintaining a reputation for excellence.
Manage and lead the Service Desk team, including hiring, training, and coordinating work schedules.
Setting and meeting internal service targets, including first-time fix rate, SLAs/OLAs, and customer satisfaction scores.
General
My client based in Southend Essex are seeking an experienced, hands-on, Service Desk Manager to play a pivotal role in leading and developing their Service Desk.
Based in our Leeds office and reporting to the Director of Technology Services, the Service Desk Manager supervises and coordinates day-to-day activities and operations within the UK team of IT Support Analysts.
Working with the US Service Desk Manager to ensure a consistent approach to the handling of incidents and service requests received by IT Support, coaching the team to effectively answer and resolve incoming calls.
You will work closely with the Service Desk Manager (US) and the rest of the Technology department to ensure a seamless, global Technology support service for the firm.