DK Recruitment are recruiting for a Service Desk Manager on behalf of our client based in Brighton going through an exciting period of growth.
On a day-to-day basis you will be playing a pivotal role in ensuring the successful delivery of managed IT services to my clients diverse customer base.
Working with the current (and future) team to ensure that our services meet or exceed service level agreements (SLAs) and customer expectations.
The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers.
The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers.
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function.
We are looking for a suitably experienced person for a Service Desk Manager position with our client in Cumbernauld.
In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve any problems or technical issues.
Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Service Desk Manager who has a 50/50 split of being hands-on technical as well as managing the busy helpdesk team.
The company provide IT Support to clients within Cheshire and surrounding area's including cloud services, cyber security, software development and business continuity.
La Fosse are currently partnered with a leading Financial Services client who are looking to recruit a Service Desk Manager into their team, on a permanent basis.
The salary on offer for this role is £60,000-£65,000 depending on experience and it'll be 50/50 between office and home working.
The client's two main offices are in London and Surrey, and there would be an expectation to attend both offices as much as possible.