An established client of ours in the Technology sector are looking for a 1st/2nd line Service Desk Engineer to join their internal IT department, on a permanent basis.
You will be working alongside a project team who are working on a significant programme of IT improvements for the business..
The successful candidate will provide IT support to over 1000 users in the group and will be joining a close knit, fast paced team.
We have an engineering-led, tailored approach and around the clock support service has resulted in establishing an industry lead organisation, and to help with our rapid growth we are looking for a Service Desk Engineer
Founded by engineers in 1996, we have created a culture where our clients' needs sit at the forefront of every project.
UK Wide, however Yeovil/surrounding areas is preferred for training.
Due to internal staff development, an excellent opportunity has arisen to join the production and engineering team at one of the UK's leading manufacturers of touch screen kiosks providing kiosk hardware and bespoke software solutions.
Due to this continued growth they are now looking to recruit multi-skilled engineers who will be involved in the manufacture, installation and servicing of their complete product range of self-service electronic solutions.
They supply both private and public sector organisations and each year have expanded their product range and customer base.
We have an opportunity available for a Service & Installation Engineer to join our team in the Manchester area.
Monmouth Scientific Limited (MSL) is a market leading UK based manufacturer of clean air solutions (Filtration Fume Cabinets, Biological Safety Cabinets, Laminar Air, and ISO Class Cleanrooms) for a diverse market base including laboratory, research, pathology, forensics, pharmaceutical, electronics and aerospace.
You will join us on a full-time, permanent basis and in return you will receive a competitive salary.
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
What you'll do
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
1st/2nd Line Service Desk Technician - £24K - £28K
We are excited to offer an outstanding opportunity for a proactive and enthusiastic 1st Line Service Desk Technician with experience in a fast-paced service desk environment.
In this role, you will be essential in providing comprehensive technical support to internal staff and the IT team, ensuring issues are managed, monitored, and resolved efficiently and within established standards.