We are supporting our client as they search for their next Service Desk Manager.
The successful candidate will work within a team of highly driven experts, providing client-side support and overseeing the daily operations of the service desk team.
This role involves managing a team of support professionals, implementing best practices, and collaborating with various stakeholders to enhance the overall efficiency and effectiveness of the service desk.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
Posted by Wallace Hind Selection • £30K/yr to £35K/yr
You're a Fitter, Service Engineer or Powered Access Engineer looking to develop your skills and /or learn new equipment.
Based at our growing service centre in Doncaster, you'll be responsible for troubleshooting, maintaining and repairing our Premium Brand tooling equipment.
We're ambitious and growing very quickly so if you're looking to develop your career or move to new equipment this could be the opportunity you're searching for.
Posted by Key Appointments (UK) Ltd • £25K/yr to £29K/yr
General
Are you an IT Service Desk Administrator capable of enhancing and optimising existing processes, particularly within the Jira platform, through automation to enhance efficiency and productivity across an organisation?
Key to the IT Service Desk Administrator role will be fostering collaboration within an IT team and providing excellent customer service.
Posted by Strand Recruitment Ltd • £32K/yr to £35K/yr
General
Our client, an industry-leading Managed Service Provider (MSP) based in South Leeds, is looking for a talented 2nd Line Service Desk Analyst to join their dynamic team!
Are you ready to take your IT career to the next level?
About the Role
As a 2nd Line Service Desk Analyst, you will play a crucial role in providing exceptional IT support to a diverse client base.