We are looking for someone who has experience working on a support desk, taking calls from users and recording issues, dealing with low level queries such as password re-sets and then escalating matters to the relevant teams.
Technical skills covering O365, Windows 10/11 and Active Directory with any knowledge of networking, firewalls and security a real advantage.
Working as part of team who act as the first point of contact for all issues, raising tickets and seeing through to close.
3 Month contract, technical skills covering O365, Windows 10/11 and Azure with any knowledge of networking, firewalls and security a real advantage.
The team also deal with setting up and onboarding new users, supporting them with IT issues as well as ordering new equipment from suppliers and configuring to company specifications.
Working as part of team who act as the first point of contact for all issues, raising tickets and seeing through to close.
Investigate technically complex IT issues (incidents) raised to the service desk and escalated by the second/third line support resources.
Support the Network Infrastructure Manager in the delivery of IT network services strategy to the published service level agreement.
General
The role of IT Network Engineer is to support and maintain service capability of the Trust's IT network infrastructure, specifically in the area of Networking, Switching, Routing, Wireless, Switch Cabinets, Firewalls, Cabling, WAN Links, ADSL, Network Performance, Security and Resilience.
To safely and effectively schedule staff (direct and contractors) for the South East Region.
General
Achieve full utilisation of the resources and updating scheduling tools
Job Description
The role mainly includes liaising with external customers to ensure that excellent customer service is achieved for Network Operations Customer Services.
Our client is seeking a Waste Engineer to join their team, where people are their greatest asset.
You will be providing technical support to current and future project design and implementation and the effective deployment of policy processes, systems and procedures within the waste management organisation
Committed to providing an environment where you will feel valued and respected.