Posted by In Technology Group Limited • £30K/yr to £33K/yr
Role: Service Desk Analyst
As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages.
Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service.
Posted by Katie Bard (Angela Mortimer Plc) • £24K/yr to £25K/yr
A progressive tech business based in Birmingham is seeking a talented Customer Support Analyst to act as the first point of contact for clients and get stuck into any compliance administration.
The role will be heavily client focussed with both internal and external customers seeking process improvement.
As an innovative and reputable business, this opportunity would suit an enthusiastic and personable individual with a desire to achieve.
A role for a Service Charge Accountant has become available in our service charge team based in Birmingham.
The role is to work within the service charge accounts team, preparing and finalising the reconciliations of internally certified service charge accounts to a high standard.
Key Responsibilities
Conducting full review of service charge expenditure and ensuring all posting errors are identified and corrected and posting journal transfers, accruals and prepayments as required.
This company are a growing MSP, based near Solihull and due to expansion require a Helpdesk Analyst to join their team.
The ideal candidate will be dealing with a mix of helpdesk calls alongside an existing team.
Some of the technologies they support include Office 365, on-premise and hosted servers, Acronis backup and DR, Active Directory, PC/Laptops, UniFi Wireless networks and Watchguard Firewalls.
As Desktop Support , you will play a crucial role in providing technical support to clients.
This role requires a proactive individual with a strong technical background and excellent customer service skills.
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
Carry out reminder calls to customers for appointments
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Join our client's team, a leading financial services provider, as a Power BI Analyst.
In this role, you will deliver key insights into customer behaviour and market trends, collaborating with Data Scientists and MI Analysts to present analytical insights in an efficient, user-friendly format.