Our client is looking for an experienced Service Desk Analyst to join their team based near Reading on a permanent basis.
You will be rewarded with a good salary, as well as a brilliant benefits package including annual leave, pension scheme, hybrid working (after probation), staff discounts, cycle to work scheme, training and development, funding for personal qualifications and many, many more perks!
Our Client is one of the UK's largest and most trusted Service Providers, they are currently recruiting for a 2nd Line Service Desk Analyst - Security Lead to be based in their Reading office.
Your role is to support the stable operation of clients Infrastructure and Applications with a specific focus on IT Security.Providing 2nd line support to all employees and companies that fall under the Managed Service Contract.
Main Duties of the Role
Interrogation of the Service Desk ticketing system throughout the day to provide effective responses and resolutions to queries or incidents.