The Service Desk Analyst role ensures customers can operate Savills' systems in order to achieve their business aims by receiving, prioritizing, documenting, and resolving requests.
Key Responsibilities
Answer incoming help requests from end users via telephone calls within 3 rings and also deal with e-mails and portals, in a courteous and timely manner.
Document all user identification information, including name, department, contact information, and nature of problem or issue.
CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States.
With the breadth of products and services we offer, there is no request too big or too small.
Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates.
CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States.
With the breadth of products and services we offer, there is no request too big or too small.
Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates.
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