Join our dynamic team as a Service Desk Technician in Welwyn Garden City!
Are you a tech-savvy problem solver looking to kick-start your career?
In this exciting role, you will be the first point of contact for our valued customers, providing exceptional support and ensuring their technical issues are resolved efficiently.
Customer Support / Service Desk / Helpdesk Technician
Join our client's Helpdesk team as a Customer Support Technician and play a pivotal role in maintaining their commitment to exceptional customer service.
In this role, you'll leverage your technical expertise to manage faults and resolve remote cases efficiently.
Posted by TEC PARTNERS LIMITED • £25K/yr to £30K/yr
On behalf of our client, we are seeking a highly motivated individual to join the Service Desk team as a 2nd Line Technical Support technician.
In this role, you will be responsible for providing remote technical assistance to a diverse client base, addressing their hardware and software-related issues, and ensuring exceptional customer support.
Having recently entered an exciting phase of growth this is a brilliant time to be joining the business.
Occasional travel will also be required as part of this role (May include team meetings or other work-related meetings)
Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player.
Posted by Techtronic Industries - Europe HQ • £25K/yr to £30K/yr
ABOUT THE ROLE
The IT Service Desk is the central point of contact for all IT related incidents and service.
ABOUT THE COMPANY
Techtronic Industries (TTI) is a world-class leader in design, manufacturing and marketing of Power Tools, Outdoor Power Equipment and Floor Care and Appliances for consumers, professional and industrial users in the home improvement, repair and construction industries.
Our brands include Vax, Ryobi, Milwaukee & AEG Power Tools.
We are seeking a Service Technician with strong installation skills and experience in access control, turnstiles, and automatic doors.
The ideal candidate will be highly experienced in using power tools, have a good understanding of DC electrical circuits and components, and possess a Gate Safe certification.
Reporting into the Service Desk Supervisor duties will include, but are not limited to:
NMS Recruit are seeking an experienced Audio Visual Service Desk Technician to join an award-winning AV integrator with 20 years of industry experience.
The role is ideal for Audio Visual Engineers looking to step away from the tools or individuals with a technical mindset and strong customer service skills.
Their expertise spans Facilities Services, Information Technology and Communication Services, and Energy Management Services.
Our client is dedicated to providing top-tier Facilities Infrastructure Services that empower organisations to focus on their core business activities.
They pride themselves on being "best-in-class," delivering on their promises, and maintaining a reputation for excellence.