The Digital Services Team are responsible for leading a wide range of operational & business processes across our UK and ROI digital platforms, ensuring that they operate effectively, deliver value and always enhance the customer experience.
We have a new opportunity to join our team and learn skills across our two main teams; Digital Product Setup and Digital Promotions & Events.
This is an important role within the SSC where you'll be an integral member of the leadership team, responsible for leading a team of first-line managers who are responsible for the daily output of the department, you'll need to be motivated to drive operational efficiency and performance.
Kelly Services are currently working in partnership with a leader in secure e-payments and trusted transactions.
60/40 Office-WFH split; About the company
They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth.
Working as an Operational Lead in our OSP (Outsource Partnerships) team you will collaborate with our third party partners onshore and offshore, delivering the early Debt journeys for our Residential, SME and Vulnerable customer base.
Driving positive energy.
Reviewing and re-designing compliant strategies based on the needs of your customer base as well as those of your stakeholders.
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Monday to Friday - 08:30 - 16:30 - 40 hours per week
The company has a turnover of £1.5bn and operatesacross the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
The individual will be a key member of the business unit leadership team.
This person will need to build big relationships across multiple stakeholders in order build and shape the future of the categories that they lead directly, as well as the wider business unit performance.
Working within a busy service department the service coodinator will be responsible for ensuring operational functions are carried out in an effective and efficient manner.
Responding to customers and assisting Service Engineers within the overall smooth operation of the department as well as:
Ensuring all Service and/or support calls are processed correctly and ensure their timely completion within SLA
Working in the Digital Operations team you'll collaborate with various teams across the business including Category, Supply, Logistics, IT, Store Operations, Marketing, and the CSC.
About the opportunity
You be involved in everything from troubleshooting website issues, and managing online fraud risk, to analysing data to gain insight into how we can make the service better.
Team Member Welcome Break, FOSSEWAY GREGGS, STRAGGLETHORPE SERVICES, NG12 2JU Pay up to £11.60ph plus £1 on-shift meals Immediate start and flexible part-time customer service positions available - spread over 4 daysOur team member roles are varied across different sites and brands, you could be a barista in Starbucks or Pret, a cook in KFC or Burger King or a cashier in Waitrose or WHSmith, the possibilities are endless.
While we may wear different uniforms, we are one big team, we are Welcome Break.
Are you a Commercial Account Handler or Broker with aspirations for a leadership role?
I'm in search of a seasoned Account Handler or perhaps an Underwriter with leadership experience to take the reins of a team of 3 Account Handlers while also providing invaluable support to a team of highly experienced Executives.
Stifled by the lack of openings at your current company, the chance to manage a team of 3 Handlers in Nottingham might be just what you're seeking.