Enhanced Care Services is a rapidly developing organisation with a clear ethos of delivering high-quality standards of care and is seeking hard-working and driven candidates who are keen to continue our strive for excellence.
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Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way.
Our circular services emulate our commitment to a more sustainable future: connecting us, our clients and our planet.
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OS helps customers in virtually all sectors improve quality of life and we're looking for people to join our journey...
As a world-leading geospatial data and technology organisation we're continuing to serve government, business and citizens across Britain and the world.
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The successful candidate will become an integral part of a team committed to enhancing customer satisfaction and loyalty.
This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and fair resolution.
Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
Main Duties
Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and informing customers of what to expect next.