Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
To continue delivering exceptional service, they are seeking a dedicated and experienced Service Delivery Director to oversee their team of engineers across the UK.
My client is a renowned leader in providing high-quality technical support and services across the UK.
Specializing in EPOS systems, they have built a reputation for excellence and innovation.
A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team.
In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and ensure a seamless customer journey from onboarding to professional services hand off.
Are you passionate about customer success and software solutions?
A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team.
In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and ensure a seamless customer journey from onboarding to professional services handoff.
Are you passionate about customer success and software solutions?
£75,000 to £128,900 per annum plus excellent benefits
Parliament and the Palace of Westminster is one of the most iconic and significant estates portfolios in the world.
It is home to one of the busiest parliaments, operating on a World Heritage site which attracts visitors from all over the globe, with more than a million people passing through its doors each year.
Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) Program Delivery team.
The successful candidate will collaborate with global, cross-functional business teams and CS operations to ensure readiness and deliver projects that impact the customer and CS associate experiences.
This role requires keen stakeholder management, negotiation, and prioritization skills.
Achieve delivery targets by working with customers to identify employment opportunities and support them into and during employment.
Support customers to address their barriers to employment by individual tailored packages of support so they have the necessary skills and confidence to secure and sustain employment.
Be the coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.
Achieve delivery targets by working with customers to identify employment opportunities and support them into and during employment.
Support customers to address their barriers to employment by individual tailored packages of support so they have the necessary skills and confidence to secure and sustain employment.
Be the coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.