Service Delivery Lead needed for this professional not for profit organisation.
Responsibilities are broad and include overseeing day-to-day budget administration, planning the delivery of services in line with the organisation's goals and customer expectations, developing service strategies, defining service levels, monitoring performance of service delivery and identifying and implementing service improvements.
Collaborating with teams across the business the role will involve operationally delivering a first-class IT service to the organisation.
Ensure the customers in-life experience is what they signed up for; with services delivering the desired outcomes and performing to contracted SLAs.
General
This client is a UK provider of telecommunications.
This role is a crucial interface between Account Management and In-Life Service, wearing a technical hat to help our customers grow by driving value from their service, tracking customer health and looking for opportunities to highlight the impact they do for the business.
Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (50% headcount grown in the past two years).
The business comprises circa 100 employees across 3 sites, delivering IT and Consulting services to businesses across London and the South.
Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME's in the Accountancy and Professional Services sector.
Key Skills: Service Delivery Manager ITIL Managed Service Provider Team Leader Communication Budget Management Presentation Negotiation Client Relations People Management
IT Service Delivery Manager (Security Operations) 2 days a week on site Central London - £50k
MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance.
Are you an experienced Implementation Consultant within the Software industry
Working with the software solutions delivery team you'll be motivated by helping deliver a modern, recently built SaaS platform at a broad range of customers.
General
Using your Business Analysis, Project management & SaaS platform configuration skills, you'll be an organised & delivery focused individual.
100% UK Remote role... Would you like to work in the rapidly growing field of environmental, social and corporate governance?
Your primary role as an Implementation Consultant will be to support local authority clients through the process of implementing and utilising the software solution.
Both roles are remote.
My client is a UK leader within Youth Justice / Offending Software , they are truly passionate about the welfare of children and young people and are looking for 2 experienced local authority Youth Justice / Youth offending practitioners to join their team.
Your primary role as an Implementation Consultant will be to support local authority clients through the process of implementing and utilising the software solution.
Both roles are remote.
My client is a UK leader within Youth Justice / Offending Software , they are truly passionate about the welfare of children and young people and are looking for 2 experienced local authority Youth Justice / Youth offending practitioners to join their team.
Service Delivery Manager - Canary Wharf - London / 1 day per week office based - to £75,000 plus bonus to 13%, annual salary review to 10% and great benefits!
Global client has a great opportunity for a Service Delivery Manager (with experience or an interest in cyber security) to be responsible for the successful running and further development of a predominately outsourced Security Operations Centre (SOC).