Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team.
In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and ensure a seamless customer journey from onboarding to professional services hand off.
Are you passionate about customer success and software solutions?
Providing ongoing operational support of client engagements in accordance with the Engagement Lifecycle process.
Supporting the quality assurance of consultant's output e.g., data extraction analysis & benchmarking process and other propositions.
General
We have been instructed to support one of our niche regulatory consultancy clients with the appointment of a newly created Project Delivery Consultant role that is integral to their on-going growth.
A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team.
In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and ensure a seamless customer journey from onboarding to professional services handoff.
Are you passionate about customer success and software solutions?
You will be overseeing the end to end delivery process, from planning and execution to monitoring and reporting.
Sopra Steria's Public Sector Group (PSG) is seeking a Delivery Lead to be an influential member of the team, helping to shape and deliver services and strategy for our customers.
Are you looking for your next challenge, one that offers autonomy and delivers innovative solutions to the blue light industry?
Our client is looking for a Technical Director, Program Delivery, to oversee the successful delivery of technical products and services to one of our core clients.
Experience of complex landscapes with multiple skills (if not all) of the following solutions is a must have: Salesforce, Success Factors, SAP ECC, SAP S/4HANA, SAP PI/PO or SAP CPI, SAP BTP, Software AG webMethods
The ideal candidate would have 16 years of experience managing IT program delivery for large FMCG or Food & Beverages companies, with experience in large scale SAP transformations to S/4HANA.
£75,000 to £128,900 per annum plus excellent benefits
Parliament and the Palace of Westminster is one of the most iconic and significant estates portfolios in the world.
It is home to one of the busiest parliaments, operating on a World Heritage site which attracts visitors from all over the globe, with more than a million people passing through its doors each year.