Posted by Hays Specialist Recruitment Limited • £35K/yr to £40K/yr
As our Service Delivery/Service Desk Lead, you will be based in the office 5 days a week, responsible for:-
Prestigious opportunity for a Service Delivery/Service Desk Lead within a pioneering technology team in the Energy sector.
Dedicated to improving our service offering as we complete our company rebrand and leap into our next chapter, now is a great time to join our success story!
Posted by Peel Recruitment and Solutions Ltd • £35K/yr to £40K/yr
Summary
As the Service Manager, you will oversee the delivery of reliable IT and telecom services, ensuring an exceptional customer experience.
You will also work with customers to understand their needs, ensuring the IT and Telecom systems operate efficiently and meet service-level expectations.
Your role will focus on managing the service and operations teams, resolving technical issues quickly and improving service quality.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.