Use a strengths based approach, building on the attributes of our customers, to help them to develop the skills required to sustain their tenancy and assist in resolving complex benefit issues.
Conduct initial assessments to understand customer needs and opportunities' and use coaching techniques to understand the root cause of the issue requiring support.
General
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
The company places great value on delivering social value into local communities, so it's nice knowing that you will be joining a company who genuinely care about making a positive impact on society.
A renowned, award-winning social housing organisation in Greater Manchester is seeking an experienced public-sector procurement expert to join their friendly high-performing team.
Responsibilities include proactively resolving customer concerns promptly and efficiently; investigating and resolving customer complaints in a timely manner; collaborating with dealers and suppliers to process orders and provide timely updates; assisting customers with in-life queries regarding their vehicles.
As a Customer Service Representative, you'll be at the forefront of ensuring customer satisfaction and driving their commitment to excellence.
One of the UK's largest providers of car and van leasing is looking for a Customer Services Representative to join their award-winning team.
Southway Housing Trust is a community-based housing organisation committed to providing high quality services to the people and neighbourhoods that we work in.
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
Start at 26 days annual leave plus bank holidays, increasing up to 30 days plus up to 13 flexi days a year!
Job Role: Our client is looking for a Housing Disrepair specialist with experience in updating and advising clients as well as dealing with housing associations, instructing experts and understanding protocols - knowing the Law !
The successful candidate will join a well established conveyancing solicitors practice, specialising in residential and commerical property conveyancing, litigation, personal injury, housing disrepair, flight delays and holiday sickness claims.
Manchester Staff is currently looking for a Housing Disrepair Specialist to join a client with over 10 years experience.