As Service Desk Delivery Manager, you will play a leading role in improving and maintaining the performance of the company's Service Desk department by defining and adopting department standards, and effectively managing the Service Desk team in order to ensure that business needs are met efficiently and to a high quality.
General
This is a permanent, full-time role based 100% onsite in the company's Meriden head office.
Sought to join the IT department of an award-winning, national recruitment agency group with over £1billion turnover nationwide.
Posted by Kingston Noble Career Consultancy • £37K/yr to £45K/yr
About Our Client: Our client collaborates with local authorities to support vulnerable young adults by providing warm and nurturing environments tailored to their unique needs.
Their mission is for service users to feel that the service and the house they live in is their own home, believing that comfort in their surroundings is imperative.
Through their tailored person-centred service, they aim to address the individual needs of each vulnerable person with the help of their qualified staff trained in therapeutic crisis intervention.
In this position as a Service Supervisor you will be responsible for the control and delivery of maintenance agreements, scheduling of site engineers, first line customer support and servicing in-house.
I have a great opportunity for a Service Supervisor to lead a service team and product servicing both in-house and on-site.
This is an onsite role at our client's prestigious manufacturing HQ in Coventry.
Posted by Coventry Building Society • £44K/yr to £66K/yr
About the role
Regarded as a Subject Matter Expert (SME) for Cloud and responsible for providing strategic expertise to ensure effective management of the technical and business Services for their specialist area.
The Senior Cloud Engineer will look for improvement opportunities within the team and its processes/procedures on a continuous basis.
As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
As a Family Assessment Worker, you will be part of a team in a residential setting; working with families on a day-to-day basis providing detailed evidence-based assessment recordings of the parents' abilities to meet the safety and care/welfare needs of their children in line with the National Assessment Framework.
Are you looking for a Change in Career or to gain valuable experience in the field of Social Care/Social Work?
Look no further and apply today to join our friendly team at Dudley Lodge!