Working for a global expanding company your role will be responsible for making sure that services are being seamlessly delivered to clients and strategic partners.
We have an exciting opportunity for a Service Delivery Manager to join our client in Warrington.
Leading the client relationship for service, alongside the Project & Account Management teams, for some of the company's top-end contracts, to ensure all contractual service obligations are met throughout the lifecycle of the managed services contract in terms of KPIs, SLAs and contractual compliance.
Service Delivery Lead needed for this professional not for profit organisation.
Responsibilities are broad and include overseeing day-to-day budget administration, planning the delivery of services in line with the organisation's goals and customer expectations, developing service strategies, defining service levels, monitoring performance of service delivery and identifying and implementing service improvements.
Collaborating with teams across the business the role will involve operationally delivering a first-class IT service to the organisation.
Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (50% headcount grown in the past two years).
The business comprises circa 100 employees across 3 sites, delivering IT and Consulting services to businesses across London and the South.
Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME's in the Accountancy and Professional Services sector.
We are recruiting for a Service Delivery Coordinator responsible for Campaign and service delivery for a multi-channel Marketing agency managing some of the most desirable brands in the UK.
Within this role you act as a pivotal point of contact for a UK leading cosmetic brand, responsible for the delivery of campaigns in relation to new product promotion from brief to completion.
The of role Service Delivery Coordinator will involve
Taking detailed briefs in relation to new product launches.
As BES Utilities continues its exciting growth in 2024, we have a new and exciting position available for an IT Service Delivery Manager to join our growing IT shared services team, based predominantly within our offices in Fleetwood with some travel to our Manchester offices required.
Reporting to the IT Director, the position is a key role within the group department as you will oversee the day to day 'Core' and 'Desktop' IT activities overseeing of a small team of 1st and 2nd line technicians.
The role is to ensure the service delivery and service support processes deliver a 24/7, 365 availability of a customer booking service in an effective and cost-efficient manner.
Our established client is looking to recruit a Service Delivery Manager for an initial 6-month period and upon successful completion a permanent role would be available.
Duties
Assist Line Manager in achieving maximum customer satisfaction in accordance with organisation plans and targets.