Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
The role of Service Delivery Manager (SDM) will encompass a wide range of tasks including but not limited to, providing a high level of service that meets all customer requirements and individual contractual obligations within budget constraints.
Overview of the role
The SDM will be responsible for leading a new client relationship while also building and maintaining internal stakeholder relationships.
The role of Service Delivery Manager (SDM) will encompass a wide range of tasks including but not limited to, providing a high level of service that meets all customer requirements and individual contractual obligations within budget constraints.
General
We are recruiting for a SC Cleared Service Delivery Manager for a leading Defence & Space organisation based in Newport.
Hybrid working will be considered, however you must be flexible when required on site.
A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team.
In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and ensure a seamless customer journey from onboarding to professional services hand off.
Are you passionate about customer success and software solutions?
A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team.
In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and ensure a seamless customer journey from onboarding to professional services handoff.
Are you passionate about customer success and software solutions?
The IT Solutions Lead supports the execution of IT Work Packages by working with the (Senior)Technical Delivery Manager to understand the clients' requirements, identifying gaps (if any) between clients' requirements and current IT capabilities, defining solutions to bridge the gap and making sure that the project scope is maintained and solutions implemented in line with design.
General
They are expected to work closely with clients and business representatives to understand their business needs and design solutions to tackle the IT need of each business or bid.
The Solution Lead must also understand not just the IT needs of the business but also the overall impact of proposed solutions to the profitability of the business or bid.
The IT Delivery Team Member role is conducted in an environment that is far from ordinary, therefore, we're not looking for ordinary.
We're currently seeking an accomplished and highly ambitious IT Delivery Team Member to work with our exceptional client, a world class brand in a secure environment.
Onsite in Gloucestershire Contract £330-£400 per day inside IR35
Getinge is a leading global provider of products and systems that contribute to quality enhancement and cost efficiency within healthcare and life sciences.
We employ more than 10,000 people, and have operations in more than 40 countries.
Gerrard White is currently seeking an IT Service Delivery Manager / Support Manager for an initial three month contract term for one of the UK's largest personal lines insurance companies.
2 days per week in Chesterfield, 3 days per week remotely
This role will be based from the Chesterfield office working 2 days on site and 3 days remotely per week.